Returns & Exchanges
At Yoga Bar, we prioritize the freshness and quality of our nutritional snacks; however, due to the perishable nature of our products, we only accept returns for items that arrive damaged or incorrect. Please initiate your request within 48 hours of delivery to ensure a swift resolution.
Document the Issue
Take clear photos of the damaged packaging or the incorrect items received, ensuring the batch number and expiry date are visible.
Contact Support
Email our customer care team at [email protected] with your order ID and the attached photo evidence of the discrepancy.
Verification Process
Our quality assurance team will review your claim within 24-48 hours to verify the issue and approve your return or replacement.
Refund or Replacement
Once approved, we will either dispatch a fresh replacement at no extra cost or process a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing